New system ‘to cut wait’

The Queen Elizabeth Hospital (QEH) is gearing up to introduce a new electronically driven information system within the next few months at its Accident & Emergency Department (A& E) which could lead to significantly reduced wait times at this island’s largest medical health facility.

In his first interview since taking up the top post at the Queen Elizabeth Hospital (QEH), chief executive officer Neil Clarke revealed the plans for the system he hopes will reduce the nagging and frustrating long wait times at the A& E.

“We’ve already started the work to review the pathways in A& E. We’re reviewing escalations, what they (staff) need to do at different points so that when it’s getting busy and we have peaks and surges, how do you manage that surge, and what we can do differently during the surge,” he said in the interview with the DAILY NATION. (BA)

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