BARBADIANS ARE MISSING OUT on thousands of dollars due from the Barbados Water Authority (BWA) for sub-par service because they are not filing the required claims.
The Fair Trading Commission (FTC) has reported that between 2021 and 2022, there were 4 081 BWA customers eligible for $87 845.
However, because none of them submitted a “manual claim” within three months of the occurrence of the event that warranted such action, they did not receive a cent in compensatory credits.
“Customers are entitled to compensation where the BWA fails to meet the targets stipulated under the guaranteed standards. However, a customer is required to submit a manual claim, within three months of the occurrence of the event that gave rise to the claim,” the utility regulator explained. (SC)
Subscribe now to our eNATION edition for the full story.
For the latest stories and breaking news updates download the Nationnews apps for iOS and Android
The post BWA customers not claiming appeared first on nationnews.com.