Doha – “Stop! Can’t you see the metro station is full? Stop!” a frazzled supervisor shouted as green-vested marshals linked arms to contain thousands of fans streaming from the stadium that will host the 2022 Fifa World Cup final in Qatar.
It was after midnight on Friday and, for hours, nearly 78 000 people had been filing out of the stadium after a near-capacity match tested the Gulf state’s readiness for the tournament, which kicks off on November 20.
“Let us through! We have children,” one man carrying a sweaty toddler bellowed. “We need water. Is there water?” a woman shouted from behind the line.
There was none.
Stadium stands were out of water by halftime, and there was none outside, where the late summer temperature was 34 degrees Celsius, but felt far hotter because of the humidity.
Last Friday’s match, called the Lusail Super Cup, was the first time the new Lusail Stadium had hosted such a crowd.
At 80 000 seats, it is the largest of Qatar’s eight World Cup stadiums and a gold-clad showpiece designed to host the final match on December 18.
Qatar is the first Middle Eastern country and smallest nation ever to host the World Cup. While it has spent billions of dollars on infrastructure, it has never organised an event on such a scale – which unusually for a World Cup will also be held in or around a single city.
There will be four matches around Doha every day for the first 12 days of the tournament. Football’s world governing body, Fifa says 2.45 million tickets out of a possible three million are already sold and an unprecedented 1.2 million people, equivalent to nearly half Qatar’s population, are expected to visit.
Organisers said exactly 77 575 people passed through the turnstiles last Friday, the largest crowd ever in Qatar.
Families brought young children to the stadium, arriving ahead of a performance by Egyptian singer Amr Diab.
Hundreds of Saudi fans wore the blue jersey of Al Hilal, the Saudi team which beat Zamalek of Egypt on penalties after a 1-1 draw.
With migrants often bussed in to fill empty arenas, hundreds of South Asian and African workers were also there together in a section of the stadium, wearing identical white, blue, or red t-shirts. They left en masse at half time to board buses away.
Asked about the teething problems, a spokesperson for organisers, the Supreme Committee for Delivery and Legacy, told Reuters the game was designed to identify operational issues and learn lessons for a “seamless” World Cup.
“Every team involved in the event’s organisation gained invaluable experience they will carry into this year’s tournament,” the spokesperson added in a statement.
In the post-game chaos, one fan leaving the stadium swore, elbowed a marshal in the neck, and broke through the cordon, followed by several others, trying to reach the metro.
The station entrance is 400 metres from the stadium, but fans waited in a 2.5-kilometre line snaking back and forth across an empty lot. Officials said that was to prevent a stampede.